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Refund Policy

At ServiceNow Training Tutorials, we want you to have a great learning experience. If your plans change, please check our refund policy to see how cancellations and refunds are handled.

1. Training Course Fees

All payments for ServiceNow training programs are final. We put in time and effort to give every learner full value, so please check the course details, schedule, and trainer information before paying.

2. No Refund Policy

Once the training fee is paid, no refunds will be issued, except under very specific circumstances (mentioned below). This applies to all types of programs, including live sessions, self-paced modules, and combo packages.

3. Exceptional Cases For Refund

A refund may only be considered in the following rare cases:

  • If the class is canceled by ServiceNow Training Tutorials and not rescheduled.
  • If the training session did not take place and no access was provided.
  • If there was a duplicate payment made by the user due to a technical error.

In these cases, the user must email us within 7 working days from the payment date, along with valid proof (payment receipts, transaction ID, etc.).

4. Technical Issues

If you’re facing technical problems with the website or course access, we recommend contacting our support team immediately. These issues do not qualify for a refund, but we will do our best to resolve them quickly.

5. Trainer Or Content Change

ServiceNow Training Tutorials reserves the right to change the trainer or update course content at any time. These changes are made to improve the training quality and will not be a valid reason for a refund.

6. How to Request Refund(If Eligible)

To request a refund under valid conditions, you must:

  • Email us at info@svsoftsolution.com
  • Mention your full name, registered email, payment details, and reason for refund.
  • We will review your request within 5–7 working days.

If approved, refunds will be processed to the original payment method within 10 working days.

7. Contact For Support

For any questions about our refund policy or assistance with course access:

📧 Email: info@svsoftsolutions.com
🌐 Contact Form: Contact Us