ServiceNow

What Is ServiceNow Certification?

A ServiceNow certification is an industry-recognized credential that validates your knowledge and hands-on skills on the ServiceNow platform. It demonstrates your ability to work with key modules such as ITSM, ITOM, CMDB, Service Catalog, and HRSD, as well as your understanding of workflow automation, scripting, and ITIL processes. Certifications act as proof of your expertise and help recruiters trust that you can deliver results in real-world projects.

Why You Need To Be Certified?

ServiceNow certifications are more than just a credential—they are a key to career growth and recognition. Being certified helps you:

  • Stand out in the competitive job market.
  • Validate your technical skills and hands-on knowledge.
  • Increase chances of being shortlisted for interviews.
  • Gain credibility with employers and clients.
  • Open doors to higher roles and better salary opportunities.

Benefits Of Certification

Earning a ServiceNow certification brings multiple advantages:

  • Career Advancement: Certified professionals are preferred by top companies and recruiters.
  • Skill Validation: Confirms your practical knowledge of workflows, modules, and ITIL processes.
  • Higher Employability: Opens opportunities for developer, administrator, and consultant roles.
  • Professional Recognition: Builds credibility in the IT community and among employers.
  • Confidence Boost: Gives you the confidence to handle real-time projects efficiently.

How To Get Certified?

Getting certified in ServiceNow is a structured process:

  • Choose the Right Certification: Start with the ServiceNow Certified System Administrator (CSA) for foundational knowledge, then explore specialist certifications like CIS-ITSM, CIS-HR, CIS-ITOM.
  • Complete Training: Take structured courses or workshops that cover platform modules, workflows, scripting, and practical projects.
  • Practice Hands-On: Apply your knowledge through labs, projects, and sample scenarios to gain real-world experience.
  • Schedule the Exam: Register on the ServiceNow certification portal, select your exam, and review the syllabus.
  • Earn Your Certificate: Pass the exam and receive your official ServiceNow certificate, which you can add to your resume, LinkedIn, or portfolio.

Certification FAQS

Still have questions? Our experts are here to guide you every step of the way — reach out anytime for personalized advice on your ServiceNow certification journey.

Which certification should I start with?

The Certified System Administrator (CSA) is the best starting point. After that, choose specialized certifications based on your career path.

Is prior experience required?

No prior experience is needed for CSA, but hands-on exposure helps in clearing specialist certifications.

How long is the certification valid?

Most ServiceNow certifications are valid for 2 years, after which you may need to upgrade or recertify.

Can I prepare for the exam online?

Yes, ServiceNow offers online courses, practice labs, and sample exams. Our training programs also provide complete exam preparation guidance.

Will certification help me get shortlisted faster?

Absolutely. Certified professionals are preferred by recruiters and often get shortlisted quicker for interviews.

How should I showcase my certification on LinkedIn?

Under the ‘Licenses & Certifications’ section on LinkedIn with the certification name, issuing authority, and date earned.